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Credits & Billing

Understand how Taskade AI credits work, what drives app costs, credit pack pricing, and Auto Top-Up that refills your balance before agents run dry.

Understand how AI credits work in Taskade, how credit packs are priced, and how Auto Top-Up keeps your workflows running.


Table of Contents


How AI Credits Work

Every AI request in Taskade — prompting an agent, running an automation with AI, generating a Taskade Genesis app — consumes credits. The credit cost depends on the model:

  • Lightweight models cost fewer credits per request.

  • Frontier models (top-tier reasoning models) cost more.

  • Auto mode picks a model based on your plan tier and the complexity of the task.

Business-plan users and above get auto-routing to top-tier frontier models, so you don't need to manually pick the right model for each task.


Free Credits

Every user — including free-tier — gets a baseline allocation of AI credits to explore Taskade's AI features.

  • Free-tier users can purchase additional credits directly without upgrading to a paid plan.

  • Advanced AI features are accessible to everyone, not just paid plans.

Exact free-tier allocation may change. Check the pricing page for current numbers.


Paid plans include monthly premium credits that reset on your billing cycle.

Plan tier
Monthly credits
Key benefit

Pro

Premium monthly allowance

Personal productivity

Business

Higher monthly allowance + auto-routing to frontier models

Team use, complex AI tasks

Max

Higher allowance with headroom for bursty AI workloads

Heavy generation, large teams

Enterprise

Custom allowance + admin controls

Organization-wide deployments

Exact credit amounts per tier may change. See the pricing page for current allocations.

Max and Enterprise plans get refined credit limits designed for bursty workloads — you won't get throttled mid-task during a heavy generation run.


What Your App Will Cost

If you're building and running a real app on Genesis, the question isn't "how many credits does one request cost" — it's "what in my app burns credits, and how much will it burn as I grow." Use this as a decision guide. For exact, current per-request numbers, always check the in-app model picker; published figures drift as models and pricing change.

What drives your credit use

What consumes credits
What drives the cost (relative)

Genesis app generation & iteration

Heaviest up front, while you build. Each generate and each "edit with AI" pass costs credits; settles down once the app is stable.

AI automation steps

Scales with how often your automations run and how many AI steps each run includes. A trigger that fires all day costs more than one that fires occasionally.

An agent answering end-users

Scales with the number of people using your published app and how chatty each session is. This is the line item that grows as your app gets traffic.

Agent / Taskade EVE chat

Scales with how much you and your team use AI assistance day to day — drafting, summarizing, asking questions in your workspace.

Steps that don't call AI — plain forms, stored data, non-AI automation actions — don't draw from your credit balance.

Right-size it

  • Low usage — You're building for yourself or a small team, with light traffic and occasional automations. A personal paid tier (Pro direction) is usually enough; top up with a credit pack during a build sprint.

  • Medium usage — A team relies on the app, automations run regularly, and a handful of end-users hit your agent daily. Lean toward the Business tier, which also auto-routes to frontier models so you don't manage model choice per task.

  • High usage — A public-facing app with steady traffic, an agent answering many end-users, and automations firing throughout the day. Lean toward Max or Enterprise, which are tuned for bursty, high-volume AI workloads without mid-task throttling.

Don't over-buy on day one. Watch your usage page for the first month, then size to what your app actually draws.

Keep your app from running dry

If real customers use your published app, an agent that runs out of credits mid-session is the worst time to find out. Turn on Auto Top-Up so your balance refills automatically before it hits zero — your customer-facing agent keeps answering instead of stalling on an out-of-credits screen.


Credit Packs

Credit packs are one-time purchases on top of your monthly allocation.

  • Volume-tiered pricing — bigger packs come with bigger bonuses.

  • Credits never expire on paid plans — top up once, use over time.

  • Purchases appear in the workspace activity log for audit visibility.

Use packs when you expect a heavy AI month — during a product launch, a big content sprint, or a large Genesis app build.


Auto Top-Up

Auto Top-Up prevents you from running out of credits in the middle of a workflow.

How It Works

  1. Set a minimum balance threshold (e.g., 500 credits).

  2. Set a top-up amount (e.g., 5,000 credits).

  3. When your balance drops below the threshold, Taskade automatically purchases the top-up amount using your stored payment method.

Setting It Up

  1. Go to SettingsBillingCredits.

  2. Toggle Auto Top-Up on.

  3. Enter your minimum balance and top-up amount.

  4. Confirm your payment method.

Auto Top-Up is available on all plans that support AI credits.


Model-Specific Pricing

Each AI model has its own credit cost per request. Pricing is adjusted periodically to track provider costs — Claude Sonnet 4.6 is priced at 110 credits per request, for example.

  • You can see the current per-model credit cost in the model picker before selecting a model.

  • Auto mode uses plan-aware routing to pick a cost-appropriate model for each request.

  • For the authoritative current list, check the in-app model picker.


Viewing Your Usage

Taskade surfaces credit usage in several places.

  • Usage page in your account settings shows monthly credit consumption.

  • Workspace activity log records every credit pack purchase.

  • Per-agent usage analytics show which agents consume the most credits.

  • Automation run reports show credits used per run.


What Happens When You Run Out

Taskade never silently fails an AI request due to insufficient credits.

  • Paid users: You're routed to the upgrade or credit-pack screen.

  • Free users: You're prompted to upgrade or buy a pack.

  • Out-of-credits error surfaces cleanly in the UI — no mysterious silent drops.

Public agent visitors never see internal billing errors. If your app's agent runs out of credits, external users see a neutral error message, not billing details.

Building against the API? See the REST API guide for rate limits and error-handling conventions when requests fail.


FAQ

Do credits expire?

On paid plans, purchased credit packs don't expire. Monthly premium credits reset each billing cycle. Free-tier rules may differ — check the pricing page for current policy.

Can I refund unused credits?

Refund policies vary. Contact support for case-by-case review.

Does Auto Top-Up have a spending cap?

Auto Top-Up only triggers when your balance drops below your chosen threshold. The cap is effectively controlled by how often you hit that threshold. Monitor your usage page during the first month to tune the settings.

Which models use the fewest credits?

Lightweight models have the lowest per-request cost. The model picker shows current pricing for each available model.

Does a Genesis app clone cost me credits?

Cloning a Genesis app does not consume credits on its own. AI usage inside the cloned app consumes credits normally.


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