FAQ
Overview
What is Taskade Genesis?
Genesis is like having a personal app developer who works instantly. You describe a business problem in plain English (like "I need customers to book appointments online"), and Genesis builds a complete working app for you - no coding, no setup, no technical knowledge required.
How is this different from other app builders?
Most app builders give you pretty forms but no brain. Genesis gives you the complete package:
Smart database that stores your data automatically
AI assistant that learns your business and helps customers
Automatic actions that connect to your email, Slack, payment systems, etc.
Real functionality - not just mockups or prototypes
Other tools make you figure out databases, hosting, integrations, and all the technical stuff. Genesis handles everything.
What kinds of apps can I build?
Popular app types:
Customer portals for service requests and communication
Team dashboards for monitoring KPIs and workflows
Booking systems for appointments and events
Inventory trackers with smart alerts and reporting
Feedback forms with automated response workflows
Project trackers for task and deadline management
Workflow automation for repetitive business processes
Custom tools for industry-specific needs
Do I need to know how to code?
No. Genesis understands business language and handles all technical implementation automatically. You focus on describing your business needs, and Genesis handles the programming.
Building Your App
How long does it take to build an app?
Typical timeframes:
Simple apps: 2-5 minutes (basic forms, simple workflows)
Complex business applications: 10-15 minutes including customization and testing
Enterprise-level apps: 20-30 minutes with advanced features and integrations
Can I change my app after Genesis builds it?
Yes! Describe any changes you want and Genesis implements them immediately. Your app evolves with your business needs - just tell Genesis what you want to adjust.
What if the first version isn't quite right?
You have several options:
Make specific requests for changes ("make the button bigger")
Provide more context about what's not working
Start fresh with a more detailed description if major changes are needed
Genesis gets better results with clearer requirements, so don't hesitate to be more specific about what you need.
Can I see examples of what other people have built?
Yes! Check out:
Examples and templates in this documentation
Community showcase in the Taskade forums
Video tutorials on YouTube
Help center case studies at help.taskade.com
Sharing and Access
How do I test my app before sharing it?
Use the Preview feature to interact with your app exactly as users will:
Click the "Preview" tab in your app
Test all functionality like a real user
Submit test data to ensure workflows work
Check that notifications and integrations trigger properly
Test on mobile devices if users will access via phone
How do I publish my app?
Every app gets an individual URL immediately:
Click "Open" to view your live app
Copy the URL from your browser address bar
Share this link anywhere: email, social media, your website
No downloads or installations required for users
Can I use my own domain name?
Coming soon! You'll be able to use your own branded URL (like app.yourcompany.com) instead of the default Genesis link, giving your apps a more professional appearance that matches your brand.
How do users access my app?
Simple access:
Send them the link - no downloads or installations required
Apps work in any web browser on desktop, tablet, or mobile phone
Users can bookmark the link for easy return access
Can I control who uses my app?
Yes! Tell Genesis what access you want and it sets it up:
"Make this app private with password protection"
"Only allow users with company email addresses"
"Require login for staff but allow public access for customers"
If you set a password, make sure to share it along with the app link.
Data and Security
Where does my app data live?
Your app and all its data live in Taskade's secure cloud infrastructure. This includes:
Your app's projects and databases
Automation workflows and settings
AI agent configurations
User-submitted data and files
Who owns the apps I create?
You do. Your apps, data, and intellectual property belong to you completely. We provide the platform and infrastructure, but everything you build and all the content within your apps remains your property. You can modify or delete data at any time.
Is my data secure?
Yes. Taskade uses enterprise-grade security:
Encryption in transit and at rest
Regular security audits and monitoring
SOC 2 compliance for data handling
Role-based access controls
Automatic backups to prevent data loss
Can I export my data?
Yes. You can export your app data in standard formats (CSV, JSON) at any time. This ensures you're never locked into the platform and can migrate data if needed.
What about GDPR and privacy compliance?
Taskade is GDPR compliant and provides tools to help you meet privacy requirements:
Data processing agreements available for enterprise customers
User consent management built into apps
Data deletion tools for user requests
Privacy policy templates for your apps
Technical Questions
What integrations are available?
100+ integrations including:
Communication: Slack, Microsoft Teams, Discord
Email: Gmail, Outlook, Mailchimp
File storage: Google Drive, Dropbox, OneDrive
Payments: Stripe, PayPal
CRM: HubSpot, Salesforce, Pipedrive
Project management: Trello, Asana, Monday.com
And many more...
Can't find what you need? Contact support - we add new integrations regularly.
Can I connect to my existing systems?
Yes! Genesis can integrate with:
Your current CRM or database
Existing email marketing tools
Accounting software like QuickBooks
Calendar systems for scheduling
Custom APIs with webhook support
What happens if Taskade goes down?
Reliability measures:
99.9% uptime SLA for paid plans
Multiple data centers for redundancy
Automatic failover systems
Real-time status monitoring at status.taskade.com
Data backups stored in multiple locations
Can I get help with complex integrations?
Yes! Several support options:
Email support for technical questions
Live chat for immediate help
Community forums for peer assistance
Professional services for enterprise implementations
Billing and Plans
How much does Genesis cost?
Genesis is included with Taskade subscriptions:
Free plan: Limited apps and features
Pro plan: Unlimited apps with advanced features
Business plan: Team collaboration and enterprise features
Visit taskade.com/pricing for current pricing.
What's included in the free plan?
Free plan includes:
Basic app creation with Genesis
Simple automations and integrations
Standard support via help center
Community access for questions and inspiration
When should I upgrade to a paid plan?
Consider upgrading when you need:
Multiple apps for different business functions
Advanced integrations with business tools
Team collaboration features
Priority support for business-critical apps
Custom branding and domain options
Can I try advanced features before upgrading?
Yes! Most plans include a free trial period where you can test advanced features before committing to a paid subscription.
Getting Support
Where can I get help?
Self-service resources:
Help documentation: help.taskade.com
Video tutorials: youtube.com/taskade
Community forums: Connect with other users
This documentation: Comprehensive guides and examples
Direct support:
Email support: [email protected]
Live chat: Available in your Taskade dashboard
Community help: Forums and user groups
How do I report a bug or request a feature?
For bugs:
Email support with detailed description
Include screenshots if helpful
Provide your app URL for faster troubleshooting
For feature requests:
Community forums to see if others want the same feature
Email support with business justification
User feedback surveys when available
What should I include in a support request?
Essential information:
What you're trying to build (copy your prompt)
What you expected to happen
What actually happened (include screenshots if helpful)
Your app URL if you need help with a specific issue
Error messages if any appeared
Can Genesis itself help me?
Yes! Ask the AI agent directly:
"What features should I add to make this app better for my customers?"
"How can I improve the user experience for mobile users?"
"What integrations would be most useful for a restaurant feedback app?"The Genesis AI agent can provide suggestions, troubleshoot issues, and help you improve your apps.
Best Practices
How do I write better prompts?
Follow the formula: Industry + Users + Problem + Solution + Outcome
Be specific about:
Your industry and business type
Who will use the app and how
What problem you're solving
What should happen when users complete actions
See our Best Practices guide for detailed examples.
Should I build one big app or several smaller ones?
Generally, smaller focused apps work better:
Easier to build and test thoroughly
Simpler for users to understand and use
Faster performance and loading times
Easier to maintain and update
Consider one large app when:
Users need to access multiple functions in one session
Data needs to be shared between different functions
You want a unified dashboard for everything
How often should I update my app?
Regular maintenance schedule:
Weekly: Check that integrations are working
Monthly: Review user feedback and usage data
Quarterly: Consider new features or improvements
As needed: Fix bugs or address user complaints immediately
Quick Answers
Q: Can I duplicate an app I've built? A: Not directly, but you can use the same prompt to build a similar app and then customize it for different needs.
Q: What's the maximum number of users per app? A: No hard limits, but performance may vary based on your plan and usage patterns.
Q: Can I white-label my apps? A: Custom branding options are available on business plans.
Q: Do my apps work offline? A: Basic functionality may work offline, but most features require an internet connection.
Q: Can I get my app code? A: Apps are hosted on Taskade's platform. For custom hosting needs, contact our enterprise team.
Still have questions?
Browse our help center: help.taskade.com
Email us: [email protected]
Join the community: taskade.com/community
Ready to start building? Open Genesis in your workspace →
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